Privacy Policy

Introduction

This Privacy Policy explains how CTRL ALT Repair collects, uses, and protects any personal information provided when using this website or my services.
I am committed to ensuring your privacy is protected and that all information you provide is handled securely and in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

Information I collect

I may collect the following information when you contact me or use my services:

  • Your name and contact information such as phone number or email address

  • Your address if required for call-outs or billing

  • Details about your device or service enquiry

This information is collected only for legitimate business purposes such as arranging repairs, sending invoices, or providing updates on your service.

How Your Information Is Used

Your information is used only to:

  • Respond to enquiries and service requests

  • Provide quotations and invoices

  • Maintain accurate business records

  • Contact you about your repair or service

Your details are never sold, rented, or shared with third parties for marketing purposes.

Data Storage and Security

All personal information is stored securely and only for as long as necessary to complete the service provided or to comply with legal obligations such as tax and accounting requirements.

I use secure systems and take appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure of your information.

Cookies

This website may use basic cookies to improve functionality and your browsing experience.
Cookies do not collect personal data unless you choose to provide it through contact forms.
You can disable cookies in your browser settings at any time.

Your Rights

Under the UK GDPR, you have the right to:

  • Request a copy of the personal data held about you

  • Request corrections to any inaccurate information

  • Request deletion of your data where it is no longer needed

  • Withdraw consent to contact at any time

If you wish to exercise these rights, please contact me using the details below.

Contact Details

For any questions about this Privacy Policy or how your data is handled, please contact:

CTRL ALT Repair

📞 07944 233 256
📧 info@ctrl-alt-repair.online

Changes to This Policy

This policy may be updated from time to time to reflect changes in law or business practice.
The most recent version will always be available on this website.

Last Updated

October 2025